Set of working Responsibilities
Position Summary
The SOC Engineer I works in Optiv's 24x7x365 Security Operations Center as an individual from the Managed Security Services group. The SOC Engineer utilizes specialized information on various security advances to break down and react to security dangers from different security stages and innovations.
Essential Duties and Responsibilities
Liable for starting triage of approaching customer issues. Address fundamental MSS and backing based customer setup issues and alarms.
Investigate and react to security dangers from different security stages and advancements.
Backing, investigate, design, oversee, and update FW, NIDPS, UTM, VPN, WAF and a wide assortment of other security items.
Perform arrange investigating to separate and analyze normal system issues, utilizing solid TCP/IP organizing abilities.
React to inbound solicitations through telephone and other electronic methods for specialized help with oversaw gadgets.
React in a convenient way (inside reported SLA) to design, support, episode the board, and different solicitations.
Record activities in ticketing framework to successfully impart data inside and to clients.
React to requirements and inquiries of clients concerning their entrance to organize assets through their oversaw gadget.
Hold fast to built up MSS approaches, systems, and security rehearses.
Resolve issues freely and comprehend heightening strategies.
May be dispatched to client locales to help as well as encourage fix or establishment of upheld items.
Perform different obligations as appointed.
Capabilities
Fundamental QUALIFICATIONS
Least a half year of involvement with Information Security or Networking required.
Least a half year of related understanding as well as preparing in an innovation situation required.
Least a half year of involvement in any event one of the accompanying advancements; Blue Coat (ProxySG, ProxyAV, Reporter), Cisco ASA, Juniper (SRX, ScreenOS, SSL-VPN, IDP), Check Point, Sourcefire, Tipping Point, Fortinet, Palo Alto Networks required. More than 1 liked.
Extra QUALIFICATIONS
Training and Experience
Partners Degree or proportional from two-year College or specialized school in Information Technology, Information Security/Assurance, Engineering or related field of study; in any event two years of related understanding and additionally preparing (notwithstanding experience prerequisites underneath); or proportionate blend of training and experience required.
Four year certification in Information Technology, Information Security/Assurance, Engineering or related field of study liked; at any rate four years of related understanding and additionally preparing (notwithstanding experience prerequisites underneath); or proportionate blend of instruction and experience liked.
Least a half year of involvement in at least one of the accompanying administration stages required; Juniper NSM, Junos Space, Check Point Provider-1/MultiDomain Management, Palo Alto Networks Panorama, Blue Coat Director, Fortinet FortiManager.
CCSE, CCNA, Security+, BCCPP, JNCIS-SEC, JNCIS-FWV, JNCIS-SA, ACE, CNSE, SFCP, SFCSE, SFCTSE affirmations emphatically liked.
Extra seller explicit confirmations additionally liked.
Solid enthusiasm for innovation and a longing to learn and develop in appropriate advances field is required. Aptitudes and information must be kept current, including progressing dynamic quest for accreditations.
Functional ability with TCP/IP organizing required.
Involvement in Linux, Windows and Network Operating Systems required.
Solid working information on Routing and Access Control Devices required.
Requires assuming liability for consumer loyalty and in general accomplishment of oversaw administrations.
Requires interfacing with an assortment of clients in an obliging, positive, and expert way.
Specialized information on various security innovations required.
Strong comprehension of data security and systems administration required.
Broad experience interfacing with clients required.
Solid basic reasoning and critical thinking abilities required.
An enthusiasm for data security and information security required.
Thorough with solid association abilities required.
Client assistance center required with solid relational abilities including amazing composed/verbal relational abilities.
Will be required to be accessible as needs be twilight and ends of the week on a pivoting premise.
May be required to work intermittent off-move hours to cover client upkeep and on location exercises.
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